Question: Is the fabric different to my existing face cloth?
Answer: The fabric used in the Makeup Eraser features a very special proprietary blend of fibers. Our cloths are created to do only one thing, and that is to erase makeup. You will not find anything as effective, as natural, as the Makeup Eraser in shops.
Question: Will it remove waterproof mascara?
Answer: Yes, The Makeup Eraser will remove waterproof and smudge proof mascara.
Question: What if I have sensitive skin and breakout?
Answer: If you have sensitive skin, you could most likely be breaking out because of chemicals in the products you are using on your face and what it leaves blocking your pores. The Makeup Eraser eliminates the need for these chemicals helping to keep your skin clean and healthy.
Question: Will it dry out my face?
Answer: It will not dry out your face since you are just using water. If you are naturally dry, you can always use your moisturiser after removing your makeup just as you would after any exfoliation.
Question: Can I still use my face wash?
Answer: You will not need to use your face wash anymore. However, if you like your face wash, you can always remove your makeup and still wash with your product. Several customers are amazed when after washing with soap or chemical, how much the eraser still pulls out of pores. So this is a personal preference.
Question: Does it remove bacteria from my skin?
Answer: As the Makeup Eraser exfoliates your skin you get a deep pore clean removing the pore clogging bacteria.
Question: How do you clean the Makeup Eraser?
Answer: The Makeup Eraser is machine washable. Throw them in with your towels or a load of clothes.
Question: Do you have to wash it everyday?
Answer: Because the cloth is large enough, you really only need to use a small portion of it each day. Its your choice.
Question: Do all the stains wash out?
Answer: Yes, all the stains should wash out in a normal wash cycle.
Question: Does washing compromise it’s effectiveness?
Answer: No, because it is such high quality, the Makeup Eraser holds up in the wash without losing its shape or ability to remove all makeup. Because it is chemical free, there is nothing to alter with washing.
Question: How wet does the Makeup Eraser need to be?
Answer: Always make sure it is really wet (soaked), like a wash cloth. If it is dry or damp it is not as effective.
Question: How long will it last?
Answer: Each Makeup Erase will last about 1000 washes. That’s almost 3 years washing it daily.
Question: What payment options do you offer?
Answer: We accept most major credit / debit cards you can also pay using paypal or via online banking / direct bank credit just contact us for details.
Question: What delivery company does erase your face use?
Answer: We use pass the parcel and tracking codes are emailed once the order has been shipped.